Kaspersky Customer Reviews

Kaspersky Top 10 Best Antivirus

Total Customer Reviews:  4

Average Customer Rating:

Wasting Time Write Review
April 21, 2015Price
Features
Elizabeth Givner Ease of Use
Protection Level
New Jersey Performance
Customer Support
Kaspersky does not inform you that an update is required.Instead they send red alerts stating that downloads were not successful, followed by cryptic blocks that prevent updates. , The download does not go smoothly so Tech support in the Philippines provides unhelpful help. Kaspersky tacks on undesired extras so watch the total on your bill . I ended up with a useless disc for $9.95
Was This Review Helpful?   Yes No
good product, good protection... but..Write Review
August 29, 2014Price
Features
NDEase of Use
Protection Level
TexasPerformance
Customer Support
Their customer service is in the Philippines. They may be knowledgeable about the product, but not the workings of their company. Orders ARE charged sales tax and it's next to impossible to find anyone who will even credit the sales tax. They have no brick and mortars in the US to my knowledge. Be prepared to shell out an extra 7-10% more if you live in the US and order it online.
Was This Review Helpful?   Yes No
Disaster for KasperskyWrite Review
February 18, 2013Price
Features
Benjamin ShumakerEase of Use
Protection Level
Lakewood, ColoradoPerformance
Customer Support
Kaspersky pushed out a patch in January 2013 which caused thousands of customers Explorer.exe to lock up as well as the product not starting up after running patches. No official notification to customers were provided and over 60 minutes wait time for phone support. This has been going on for two weeks!
Was This Review Helpful?   Yes No
Runs Quietly in BackgroundWrite Review
November 15, 2012Price
Features
Evan C.Ease of Use
Protection Level
San Jose, CAPerformance
Customer Support
I browse the web a lot and play games so I was looking for an antivirus program that would not slow down my computer. I've been very happy with Kaspersky. I can't even tell it is protecting my computer. It runs scans and updates in the background, it's great!
Was This Review Helpful?   Yes No

Kaspersky Homepage

Editor's Rating
Overall
Price
Features
Ease of Use
Protection Level
Performance
Customer Support
 
Customer's Average Rating
Overall
Price
Features
Ease of Use
Protection Level
Performance
Customer Support
Total Customer Reviews: 4