Recent Online Backup User Reviews

 

 Total Online Backup User Reviews: 7

sugarsync logo
No refund when cancellingWrite Review
June 26, 2017Price
Features
Greg WEase of Use
Speed
SeattleSecurity
Customer Support
I've been a SugarSync user for nearly 6 years. It wasn't keeping up with the features and space at a reasonable price with its competitors. So just after renewal, I cancelled. First, they don't tell you, they just charge your credit card. Canceling isn't effective until the term expires (in a year if you try right after renewal). No refunds are allowed. Beware!
Was This Review Helpful?   Yes No
sugarsync logo
BewareWrite Review
December 29, 2015Price
Features
B.RennEase of Use
Speed
MassachusettsSecurity
Customer Support
Although this works well, you cannot get customer support. I have been trying for 10 days to clear up an issue with billing.Sugarsync does not have a phone number you can call for billing issues.You can only do an online chat.The first time I tried I was told there your 17 people in front of me waiting for help.The second time I tried I was told there were 27 waiting. Nightmare
Was This Review Helpful?   Yes No
zipcloud logo
Worst product/service of any kind.Write Review
May 18, 2014Price
Features
Bill J.Ease of Use
Speed
PASecurity
Customer Support
After signing up, I receive constant warnings like "Account Expired" and "Out of Backup Space" - Upgrade Now". My constant complaints about this scam receives a response from support, but it still occurs. When I needed to restore my files to a new computer after my old one failed, the restore process failed to work. Support did nothing to fix the problem.
Was This Review Helpful?   Yes No
justcloud logo
Restore app is a jokeWrite Review
February 19, 2013Price
Features
kevinEase of Use
Speed
CanadaSecurity
Customer Support
The backup portion of justcloud seems to work, but the restore app is a joke. If the restore fails, you have no idea where you were and you have to restart the entire restore all over again. Very poor software. I would not buy again.
Was This Review Helpful?   Yes No
zipcloud logo
Beware of this scamWrite Review
October 27, 2012Price
Features
Michael BlackEase of Use
Speed
NYCSecurity
Customer Support
Zipcloud offers things for free then AFTER you sign up they charge you for them. Video uploads and large files were supposed to be free, but after I signed up for 2 years, they ramped up the cost to $40.
Was This Review Helpful?   Yes No
10 Best Online IconEditor Response:   ZipCloud offers a free trial of their online backup software. As with most online backup services, if you wish to continue using the service after the trial period, a charge applies. This varies between service and can be charged monthly or yearly depending on the plan. Please read our reviews to find the best service for your needs.
justcloud logo
I Recommend It!Write Review
October 14, 2012Price
Features
Mark P.Ease of Use
Speed
New YorkSecurity
Customer Support
I searched for a while and tried out multiple online backup services. JustCloud is by far the best. The program is easy to use and the new mobile apps are great. Plus you get unlimited storage for a very reasonable price!
Was This Review Helpful?   Yes No
mypcbackup logo
Saved My Life!Write Review
June 4, 2012Price
Features
Vikki CEase of Use
Speed
ArlingtonSecurity
Customer Support
A while back my computer crashed and I lost all my personal pictures. I wish I had found MyPCBackup before this happened. It was so easy to install and setup. Recently I got a virus and again lost my pictures, but this time they were backed up online. I have everything back now! I'm really glad I signed up for online backup.
Was This Review Helpful?   Yes No