eHarmony Review

eHarmony Top 10 Best Online Dating

What sets eHarmony apart from other online dating sites is their proven compatibility matching system based on 29 Dimensions® of Compatibility. eHarmony is dedicated to finding loving, long lasting relationships for singles that are serious and dedicated to finding "the one". They have a scientifically proven compatibility method and are responsible for nearly 5% of all marriages in the U.S. If you are serious about finding a committed, loving relationship, then check out our review and signup for eHarmony to review your matches for free!

Price

eHarmony offers many different types of plans for you to choose from. They offer 1, 3, and 6 month membership plans, and are also one of the only online dating sites to offer a 12 month plan. If you signup for longer plans, you save more money. eHarmony bills you up front for your entire membership length, but does allow you to pay in 3 installments for some plans. See the tables below for more info on payments. It is free to view your matches, but you must signup for a plan in order to contact another member. We recommend a 3 month plan for giving you the best chance of finding someone special.

Basic Plan:

Length 1 Month 3 Months 6 Months 12 Months
Cost / Month $59.95 $29.95 $29.90 $19.95
1 Payment $59.95 $89.85 $179.40 $239.40
3 Payments N/A N/A $59.80 each $79.80 each

TotalConnect Plan:

Length 3 Months 6 Months 12 Months
Cost / Month $44.95 $33.95 $23.95
1 Payment $134.85 $203.70 $287.40
3 Payments $44.95 each $67.90 each $95.80 each

eHarmony Premier Plan:

Length 12 Months
Cost / Month $41.95
1 Payment $503.40

The "TotalConnect Plan" includes all the features in the basic plan plus a deeper analysis of your personality using eHarmony's Premium Personality Profile, SecureCall allowing you to speak to your matches without revealing your real phone number, and RelyID which quickly verifies your name, city, and age so matches know you are being honest. We feel this upgrade is a better deal and definitely worth it. We really liked the SecureCall option allowing us to actually talk to matches on the phone before meeting for a first date.

eHarmony also offers a Premier Plan, their absolute highest level of service. This plan includes the "Ultimate Guarantee" if you don't find someone, they extend your membership an additional 12 months. It also allows all your matches to reply to your communication and see your profile. You can pause your account for up to 3 months. You get SecureCall and RelyID included. You also get the eHarmony Secure Check where you can request a RelyID review for up to 3 matches. You also get access to the eHarmony Premier Team, with their premier email, phone or live chat support and their Profile Advisor which will assist you with updating your profile to find the best matches possible.

eHarmony also offers some of these services a-la-carte; SecureCall for $5.95/month, RelyID for $5.95/year, Premium Personality Profile for one time fee of $19.99, and the ProfileAdvisor for $99.95.

Signup and take your compatibility test today at www.eharmony.com. Unless you cancel your eHarmony membership, your subscription will be renewed automatically 24 hours before it expires.

Membership

The membership base at eHarmony is the largest for a guided online dating site that we have seen. We say "guided" because you are not allowed to search for other members as on other sites, but rather you are shown matches based on your compatibility tests and profile entries. eHarmony also has millions of visitors to its site each month (about 2,300,000). eHarmony prides itself on having a very diverse membership base with over 33 million registered users from all 50 states and more than 150 countries. Male members are mostly over 35, while female members are mostly under 30. Members are also slightly more affluent than on some other sites.

Members on eHarmony are usually serious about finding long-term, loving relationships that could lead to more. You are sure to find a compatible match no matter what type of partner you are searching for. While you cannot just search for members, you will receive quality matches from this large dating pool. You can review just how well these matches are for free, however, you need to signup for a subscription in order to communicate or view member photos. eHarmony serves only heterosexual singles and directs gay singles to their companion site, www.compatiblepartners.net.

Demographics*:

Membership
Visitors per Month 2,300,000
Male / Female Ratio 47% / 53%
 
Age
18 - 24 30%
25 - 34 18%
35 - 44 20%
45 - 54 18%
Over 55 14%
 
Ethnicity
Asian 5%
African American 9%
Caucasian 77%
Hispanic / Latino 8%
Other Ethnicities 1%
Education
High School 40%
Bachelor's Degree 45%
Graduate Degree 15%
 
Income
Under $50K 29%
$50K - $100K 28%
$100K - $150K 25%
Over $150K 18%

*Compiled from site traffic stats from Alexa and Quantcast.

Features / Search

You'll notice that eHarmony is different from the moment you signup. They are a guided online dating site which means you fill out an extensive personality profile, then your matches are found based on your personality and profile settings. You cannot search for members as with other sites. The down side to this is that if you don't have any matches, then you'll have to adjust your profile and have eHarmony search again. eHarmony uses their 29 Dimensions® of Compatibility, which is a scientific predictor of long-term relationship success, to find your matches. This system was developed by Dr. Neil Clark Warren, a psychologist with over 35 years experience, after exhaustively researching what makes couples and marriages succeed or fail.

The eHarmony personality test does take a while to fill out, but make sure to stick it out and answer truthfully because it is definitely worth your time. After taking your personality test and filling out your profile traits, you will be presented with a list of new matches. You will need to signup for a subscription if you wish to view photos or contact your matches. eHarmony offers some Icebreakers to get you started and you can send your match a smile to let them know you are interested. See the "Communication" section below for more info on connecting with your matches.

eHarmony has some other nice features including a ton of dating advice and tips from experts on their "eH Advice" page. You can also call your matches using SecureCall which is a way to call each other without revealing your actual phone number. The "Something To Talk About" section will show you some interest or activity you have in common with your match which can be used as a starting point or a way to get to know your match more. eHarmony has some of the best tools and features to get to know your matches so by the time the first date comes, you will already feel like you've known each other for a long time.

Your Profile Includes
Basics - Age, Height, Hair Color, Eye Color, Body Type, Ethnicity
Relationship History, Children, Smoker, Drinker, Location
29 Dimensions® of Compatibility Test
Add up to 12 photos to your profile
In My Own Words - Answer questions to show your personality
Values - Choose your Must Have values
Something to Talk About - Choose Activities and Interests
 
Matching
Matches Based on Compatibility Test & Profile Criteria
Email Alerts When New Matches Are Found
Find New Matches - eHarmony will search for you
Guided Online Dating - No searching for matches on your own
 
Features
Send Icebreakers or Smiles to show interest
Personality Profile - Read about your personality based on your test
Activity Status
Who's Looked at Your Profile
RelyID - Verify your name, age, and city so your matches know you're being honest
SecureCall - Talk to matches without revealing your real phone number
ProfileAdvisor - Get help with your profile from professional writers and relationship experts
Articles & Dating Advice from experts
Mobile Apps for iPhone and Android phones
 

Screenshots (click to enlarge):

Relationship Questionnaire My Matches A Match Profile

Communication

Communication with matches is handled a bit differently with eHarmony as it is a guided online dating site. This means you can't just search for matches or contact anyone you want. Your matches are chosen by using the eHarmony 29 Dimensions® of Compatibility test and your profile answers. Once eHarmony finds your matches, you can being communicating with them.

eHarmony uses guided communication, or different stages of communication so you can get to know one another. To start off, you can send Icebreakers, or short messages letting your match know that you are interested. The next stage involves getting to know each other by choosing from a list of questions to send to your match after you review their profile. Review your match's answers to find out if you have a connection. Stage Three involves telling each other about your must haves and can't stands. See if you agree on what you are looking for. You finally learn more about each other by answering a set of three open-ended questions which reveal your inner values. After this guided communication, if you feel like you have a real connection, you can start emailing each other using eHarmony's safe email system. While this way of communicating is very different than other sites, it is based on Dr. Warren's research as a clinical psychologist and has been shown to be effective.

Privacy / Safety

eHarmony takes your safety very seriously and wants you to have a fun, enjoyable online dating experience. They offer many dating safety tips on their site, like how to approach a first date and what to be wary of. There is a link at the bottom of each page taking you to the safety tips. You can effectively stop communication with a match by choosing to "close" the match. If you no longer wish to have a match contact you, then you close them and your profile will be removed from their matches list which makes them unable to communicate with you. This is just like hiding your profile or blocking a member. You can also limit which members are able to see your personality test results.

You are only allowed to communicate with your matches so you don't have to worry about random members contacting you like on other sites. This really limits the amount of unwanted contact you might have, so your privacy should not be a concern with eHarmony. You can always report suspicious activity to the eHarmony support staff and they will be more than happy to help.

Customer Support

The eHarmony site is very easy to use and navigate so we doubt you'll need help, but if you do, they have a great FAQ section on their help center page. Should you have a more difficult question, you can email eHarmony's support staff 24/7 or contact them by phone from 7AM ET to 1AM ET. This is a nice option as most online dating sites only offer email support. If you signup for the eHarmony Premier Plan, then you also get a live chat support option. eHarmony's email support was quick, getting back to us in about 2 hours. Their support staff is very professional and candid in their responses.

Customer Reviews

Happily Married Still! Thanks eHarmony!Write Review
August 7, 2017Price
Membership
Marilyn Features / Search
Communication
Louisville KyPrivacy / Safety
Customer Support
My husband Robert and I met on eHarmony December 2009 after losing our former spouses from death. We dated three months and married March 7 2010. We have now been married 7 and a half years today. We couldn't be happier!
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Happily Married. Thanks EharmonyWrite Review
January 2, 2017Price
Membership
LauraFeatures / Search
Communication
Brighton, ILPrivacy / Safety
Customer Support
My husband Jeff and I had both been married before. He has 3 children and I have 2. Neither of us are into the bar scene nor did we want to parade a myriad of people in front of our kids. We chose Eharmony, because of the indepth screening process. We met on Eharmony in 2005. We married in 2007. This year we'll be celebrating our 10th Anniversary this year. We couldn't be happier.
Was This Review Helpful?   Yes No

eHarmony Homepage

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Customer's Average Rating
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Total Customer Reviews: 9