GreenGeeks Review

Founded: 2011

GreenGeeks Top 10 Best Web Hosting

GreenGeeks is one of the newer web hosting providers that we have reviewed, but that does not mean that they are any less committed to providing you quality, reliable, fast web hosting.  They also recognize just how much energy the web hosting industry uses which is why they put such a big focus on being the greenest web hosting company.  They actually purchase 3 times as many wind energy credits as they use effectively reducing carbon emissions and pollutants.  Their employees are also green conscious and work to save energy in their office buildings, reduce their trash, and telecommute to save fuel.

While being eco-friendly, GreenGeeks can still deliver top notch service, support, and features to you for either your personal or business website needs.  As GreenGeeks looks to grow their web hosting presence, they spend extra effort making their primary focus on you, the customer, and the level of service you receive.  If you are looking for an environmentally friendly hosting provider, then GreenGeeks is for you. They also allow customers to embedded a green logo on their site showing their commitment to green hosting and attracting eco-friendly visitors.

Price

GreenGeeks offers one simple plan that shows their focus on being green, the “Eco Site” Plan.  There is no introductory price right now, but the regular rate of $7.95 / month includes activation, setup, and domain registration for free with all plan terms except the monthly (1-month) term which has a $15 setup fee and $10 domain registration fee.

The Eco Site Plan Details:

1-Month Term12-Month Term24-Month Term36-Month Term
$14.95 / mo $7.95 / mo $6.95 / mo $4.95 / mo
Billed $14.95 Billed $95.40 Billed $166.80 Billed $178.20

GreenGeeks offers a full 30-Day Money Back Guarantee minus any setup or domain registration ($24.95) fees.  After your 30 days, no refund will be issued which is different than most other web hosting providers.

Features

One of GreenGeeks unique features is that you get a free domain name for as long as you host your site with them.  This means you don’t have to pay a domain registration renewal like most other web hosting services. GreenGeeks has an amazing amount of features included with their hosting plan.

Core Features
Unlimited Disk Space
Unlimited Transfer Bandwidth
Unlimited Hosted Domains
Unlimited MySQL Databases
 
Web Creation & Design Services
2 Template-Based Site Builders
Personalized Domain Name (1 Free Domain for Life)
Fantastico 1-Click Script Install
Photo Galleries
Blogs, Forums, Surveys, Customer Support Services
 
Marketing Tools
$50 in Ad Credits
Free Search Engine Submission
Mailing Lists
 
Email
Unlimited Domain Email Addresses
3 Different Webmail Access
Email Forwarding
Autoresponders
Spam Assassin
 
Hosting Technology
300% Wind Powered Green Hosting
User-Friendly cPanel Control Panel
24/7 Network Monitoring
High Performance Dual Quad Core Servers
Visitor Stats & Site Traffic Reporting
Nightly Backups and RAID-10 Storage Arrays
 
Customer Support
Extensive Online Help Center & Knowledge Base & FAQs
24/7 Email, & Live Chat Support
North American Phone Support
Video Tutorials
 

Ease of Use

GreenGeeks uses the cPanel control panel which is the industry standard control panel.  The icons are clearly laid out and features are easy to get to.  They offer a demo of their control panel which is always nice to test out before signing up. The GreenGeeks signup process is also clearly laid out and easy.  Just pick your plan, choose your domain name, then enter your information and you are done.  They also offer a choice of site builders and the Fantastico script library with 1 click script installation so even a novice web designer can setup their website within minutes. The easy website setup continues with their 2 template based website builders allowing customers to create a sophisticated website with minimal effort.

GreenGeeks is one of the only web hosting services to offer free website migration. They will migrate all of the site files, databases, and emails within 24-48 hours to your new account with them.

GreenGeeks offers a slew of add-on scripts including blogs (WordPress), forums (phpBB), content management (Joomla, Drupal), mailing lists (iContact), photo galleries (coppermine), eCommerce (iPayment), a customer ticket support system, plus many more.

Reliability

GreenGeeks guarantees 99.9% uptime with their high quality dual quad core Xeon servers. These servers are configured with large RAID-10 storage arrays and multiple Gigabit connections. Their data centers are monitored 24/7 by remote and on-site staff ensuring their reliability and security. GreenGeeks also performs nightly backups of your website data automatically. All of these features help ensure reliable web hosting and a website that your visitors can always get to.

Marketing Tools

This is one area where we would like to see GreenGeeks improve in the future as they become more established. They only offer a few marketing tools as of right now.

  • $50 Ad Credits
  • Mailing Lists
  • Search Engine Submission

GreenGeeks also collects visitor statistics and site traffic information helping you determine how your visitors are getting to your site and what links they click on while browsing your site. This is an invaluable feature as it helps you target future visitors and adjust the design of your site to make it work better for you.

Customer Support

GreenGeeks has 24/7 email, and live chat support.  Their phone support is available from 9AM – Midnight ET on Monday thru Friday, and 9AM – 8PM Saturday and Sunday.  GreenGeeks support staff is based in North America and never outsourced.  Their staff is knowledgeable and quick to assist you.  They have a help center with a knowledge base which is broken up into categories and many video tutorials.

They have 3 tiers of support so if a technician on Tier 1 is unable to answer your question or resolve your issue it is bumped up to a higher level technician.  They are very good at communicating in the simplest terms to customers who lack technical expertise and spend a lot of time training their technicians.  GreenGeeks obviously puts a lot of emphasis on providing the best customer support.

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