InMotion Review Founded: 2001

Read Customer Reviews Write Review

InMotion is a web hosting service that offers fast, reliable, affordable hosting. They are continuing to grow their operations and can boast some of the fastest connections to their servers using their distributed Max Speed Zones. They can host your website on multiple servers and respond to requests for your site with the closest, fastest data center servers available. InMotion is great for businesses looking to have a reliable, very fast web hosting service.

While InMotion may not offer as many features customarily seen with most web hosting services, it is all about what you are looking for out of your site. They have exceptionally fast servers and excellent US-based customer support. They also offer an industry leading 90-Day Money Back Guarantee.

InMotion also operates a new Green Data Center located in Los Angeles, CA where they have cut their carbon output and costs by nearly 70%.

InMotion offers only 12 and 24 month terms on their Launch and Power Plans, and 1, 6, or 12 month terms for their Pro Plan. This review looks at the Power Plan as it is similar to other web hosting plans offered. InMotion currently has a promotion for $8.95 / month for their Power Plan. Setup and domain registration are included in the price. Since the Power Plan costs more than most other comparable web hosting plans, you could always pick the Launch Plan to save some money if you do not need all the features of the Power Plan.

Launch Plan Details:

Power Plan Details:

Pro Plan Details:

The plan pricing listed is the regular rate. InMotion also offers domain privacy ($9/yr) for an added cost when you signup. This option is selected by default so make sure you uncheck it if you do not wish to purchase it. Domain Privacy is a nice feature if you do not want anyone to be able to find that you are the owner of a domain using Whois services.

InMotion also offers an industry leading 90-Day Money Back Guarantee, however, many restrictions apply. Keep in mind that you will not be refunded the $11.95 domain registration fee and a $5 administrative fee. Also if you use more than 500MB of bandwidth then you will be charged for such usage. All setup fees are non-refundable and if InMotion deems you violated their terms of service then you are not eligible for refunds of any kind.

When signing up for InMotion hosting you select your server location (East or West) and what kind of data you will have on your site to allow for optimal server performance. This is a unique feature to InMotion which contributes to us giving InMotion the fastest web hosting rating. While InMotion may not offer as many unlimited features as a lot of other web hosting services, if you are looking for a personal or small business site, you may not need all of these extras.

InMotion uses the cPanel control panel which is very intuitive and easy to use. You can also try out a demo of the control panel before you signup for InMotion hosting which allows you to test drive the interface. All web hosting services should offer this feature.

Features that are accessed more frequently are located in the center of view of the cPanel like email features, visitor logs, and the file manager. Another unique feature offered by InMotion is website optimization and compression. This utility is located near the bottom of the control panel and is a very easy and cool feature to use. It compresses your html, css, php, and javascript files so that your website will load faster. Again this goes along with InMotion being the fastest web hosting service.

InMotion includes the Fantastico add-on script utility which is easily accessed from the control panel. The scripts include blogs (WordPress), forums (phpBB), content management (Joomla, Drupal), photo galleries (coppermine), customer relationship (support tickets), and many more. Integration is very simple by clicking the "Fantastico" icon in the control panel, choosing the script you would like to install, then clicking "Install".

InMotion promises 99.9% uptime and uses multiple data center locations to ensure a reliable website for you. They have 24/7 network monitoring so they can quickly diagnose and fix problems that arise. They use high end, self healing servers to ensure your website is constantly up and running. InMotion also has automatic daily backups included in all their hosting plans ensuring that you will not lose your site due to a hardware failure.

Where InMotion lacks is in marketing tools. They do not offer any advertising credits like many other web hosting services offer. They do offer many professional web design services in place. These include SEO optimization, eCommerce carts, social media advertising, and webpage design which use many of the tools that other web hosting services offer to customers.

InMotion does collect visitor statistics and site traffic information helping you determine how your visitors are getting to your site and what links they click on while browsing your site. This is an invaluable feature as it helps you target future visitors and adjust the design of your site to make it work better for you.

InMotion has an extensive knowledge base, user guides, flash tutorials, and control panel guides that are easy to search and understand. InMotion prides themselves on having 24/7 US-based phone, email, and live chat support. They also have support forums with all kinds of information from billing to site builders to SEO tools. Their phone support staff is knowledgeable and friendly, and their email response time is quick. Be aware that if you are waiting for a chat session for a while, you will be disconnected and asked to email your question. Also if you are using the chat feature for more than a few minutes you will be asked to continue your discussion and ask your follow on questions via email.